USB port on ipv4 not working.

[dubblec87]

I wanted to update my ipv4 but when I plug my ipv4 up to my laptop nothing happens. Nothing Looks wrong with it. I've tried with 2 different computers and 3 different USB cables. Anyone else have this problem?

 

[Pegasus Vape]

I wanted to update my ipv4 but when I plug my ipv4 up to my laptop nothing happens. Nothing Looks wrong with it. I've tried with 2 different computers and 3 different USB cables. Anyone else have this problem?

Hey Dubble,

I may be mistaken, but unless you bought a beta unit isn't the update already installed? I know that doesn't help the hardware issue you're having in regards not not connecting to the computer.... otherwise, it may just be a messed up usb connection on the ipv? Also I may totally be mistaken about the update, guess one could have been released recently- dont use mine anymore, it fried!!

 

[Ron01]

I thought you had to take the batteries out? otherwise I have no clue

-Ron

 

[dubblec87]

New update came out today

 

[thunderdan]

Yep, take the batteries out. Use the latest SXI they have.

 

[Dr3d]

I wanted to update my ipv4 but when I plug my ipv4 up to my laptop nothing happens.

So far, so good. After you plug it in, you need to run the SXi software. In the SXi software, connect to the IPV4 then update.

It is possible all three of your USB cables are "charging" cables. You will need a USB data cable.

You will need two downloads. First, you will need the actual firmware update; plus you will need the SXi program that will put the firmware you downloaded onto the device.

 

[dubblec87]

I got it to connect but now the driver install fails and it says unsupported undefined right beside the upgrade button.

 

[rdsok]

The driver install issue is completely a OS issue or a corrupted file.... but without you telling others which version and operating system... it won't be easy for someone to help you

 

[rdsok]

dubblec87 .... you should probably contact a mod and have them merge this thread with the first one you started here http://vapingunderground.com/threads/any-info-on-ipv4-update.104984/

you shouldn't start two threads about the same subject

 

[dubblec87]

I'm on Windows 8

 

[rdsok]

I'm on Windows 8

Yeah... saw you mentioned that in your other thread....

 

[Vaping_Vixen]

OK I ran into this with my IPV3 when I updated it ... you have to make sure the unit's drivers are installed:

https://www.youtube.com/watch?t=41&v=AER1a_u5ucQ

This video may help
ther eis a pop up window that isn't easily noticable that you need to use to make the drivers work .