In recent times many CRM platforms have tended to focus on using machine learning to boost sales. Sales capabilities company Qstream, however, is keen to address the human side of improving sales performance. At this week's Dreamforce '16 conference it's announced that its expanding its Sales Capabilities Platform with a Coaching Hub, which allows managers to identify gaps in their team's required knowledge or behaviors and address them faster. The data-driven Coaching Hub brings together a number of metrics, observed sales skills and confidence ratings at the individual or team level in a single click. It shows a graphical coaching activity… [Continue Reading]
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