Favorite juice at the moment is Raspberry Rupture from The Sauce LA . 60ml for $5 . Unbeatable price for really tasty juice . I like the myvpro website. Love that ships from inside US.Hello Vaping Underground!
What better way to introduce ourselves than by giving back to the community!? This will be an ongoing giveaway going to random posters in this thread! There are three ways to enter this giveaway:
1.) If you've purchased with us before, leave a product review on our website (Myvpro.com) and post it here!
2.) Post in this thread your favorite All Day Vape juice!
3.) Share your thoughts,memes, or whatever you'd like here! We want to get to know the Vaping Underground community!
Winners will be drawn from this thread at random. Prizes range from hardware (Box Mods, Atomizers), accessories (Coils, drip tips, squonk bottles), to pretty much anything we offer on our site!
If you have any questions or concerns, feel free to send over a message!
I just received excellent customer service from their CS Manager John Santos. I emailed them over the weekend about an issue with my Pulse 80w 510 pin not making contact with some of my RDAs. They emailed me back first thing Monday morning and I emailed them a pic of the scratch and sniff code and had a new replacement box (just the frame, no doors, box, bottle, etc) in my mail box the next day. They didn't even ask for the defective unit back, though I just sent an email to them offering since they are only about 20 miles away from me. The defective unit does work with some of my RDA (Dead Rabbit 24 and Pulse 22) so if they don't want it back I will probably be ordering some spare doors and bottles and put it in the rotation with one of those atty's that will make a connection with the shallow 510.
edit: wow, they told me to not bother shipping the defective unit back so I went ahead and ordered some panels, a bottle and a refill bottle since it works with at least 2 of my RDA... order filled/shipped in under 10 minutes. I should have the parts here tomorrow since I sprung for 1 day priority shopping for another $3.
oh, thx for that clarification. I emailed myvpro then forwarded the chain to VV so I may have gotten confused as to which rep I was dealing with. Their offices are on the same road in the same city also....To clarify John Santos is the Vandy Vape CS Manager in the USA, not affiliated with myVPro.
Great guy I had to deal with him also.
yeah, probably just a yahoo.com email forward/cc thinghmm.. hehe I see the confusion.. i would've thought he works for myvpro also.
I went directly to Vandyvapes website for contacts and John responded promptly.
no worries, i am happy with both john and myvpro. myvpro will my go to shop when they have what I need
yeah, probably just a yahoo.com email forward/cc thing
did your bad one have the same short throw 510 pin issue I had? With the way they handled mine I am assuming they must have had a bad batch they are aware of.I might be wrong here..
Got my replacement for the pulse80W today and the return address was from MyVpro..
did your bad one have the same short throw 510 pin issue I had? With the way they handled mine I am assuming they must have had a bad batch they are aware of.
yeah me too, I literally had my replacement the next day since I live so close. myvpro is at 631 E Big Beaver in Troy, MI, VV customer service is 637 E Big Beaver Suite 211B. It appears to be the same building or right next door to each other.No, mine was leaking from the inside probably somewhere between the 510 and squonk tube is. The liquid traveled all the way down the panel behind the squonk bottle compartment and started coming out from the positive plate.
I am real happy about Vandy Vape's Customer Service and response time!
look who else jumped on the hype train @Papachaz
I have a DIY of this mixed on 22Apr next up in the 2 be vaped line, can't wait. I haven't vaped anything with fruit in it for months.Current fav ADV is Stawnana Custard.
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i like their store and customer service but I agree, their forum and social media team needs a kick in the assWhy even keep this thread going? @myvpro hasn't even been around, last login was 5/9. Just my 2 cents.
Mine is DIY, as well. It needed about a week steep time for it to reach it's peak, and man what a peak it was! Great with morning coffee and also great with evening beer.I have a DIY of this mixed on 22Apr next up in the 2 be vaped line, can't wait. I haven't vaped anything with fruit in it for months.
Yeah, I didn't notice that until your comment. Too bad!Why even keep this thread going? @myvpro hasn't even been around, last login was 5/9. Just my 2 cents.
When they first came here I went and checked out their site, and I liked it they had some good prices. But when there banner popped up for submitting your email for 10% off, I never received anything from them, and I feel if they can't get that right on their site I can't trust them with my credit card info so I never ordered from them.i like their store and customer service but I agree, their forum and social media team needs a kick in the ass
i was tempted to post something similar a few weeks ago when I returned but I had already called them out for not actually doing any giveaway in the first place
I ordered an acrylic glass replacement from them. They sent the wrong one, but were on the ball enough to give me a store credit, which I promptly used to get wire and cotton.When they first came here I went and checked out their site, and I liked it they had some good prices. But when there banner popped up for submitting your email for 10% off, I never received anything from them, and I feel if they can't get that right on their site I can't trust them with my credit card info so I never ordered from them.
I dont think I did a discount with them (I quick close popup ads and have ad blockers) but I have ordered from them 2 times, and had 1 warranty issue that they handled in one day, and no complaints. They are my go to for ordering if they have what I want as they are 20 or so miles from me but they really need to do something about this thread and the tons of missed giveaways or that may change.When they first came here I went and checked out their site, and I liked it they had some good prices. But when there banner popped up for submitting your email for 10% off, I never received anything from them, and I feel if they can't get that right on their site I can't trust them with my credit card info so I never ordered from them.
I ordered an acrylic glass replacement from them. They sent the wrong one, but were on the ball enough to give me a store credit, which I promptly used to get wire and cotton.
Well I am glad to know that they at least do the right thing.I dont think I did a discount with them (I quick close popup ads and have ad blockers) but I have ordered from them 2 times, and had 1 warranty issue that they handled in one day, and no complaints. They are my go to for ordering if they have what I want as they are 20 or so miles from me but they really need to do something about this thread and the tons of missed giveaways or that may change.
If I could give you 100 likes for this I would.@Countrypami can you reach out to @myvpro again? Their customer support / social media team/person is slacking AGAIN.
fwiw I do customer support and some social media work for an online company and I would probably be fired if I started a thread like this and had this few posts in the thread.
thanks, you can order with confidence imo but their forum and/or social media team is a whole dif issue.If I could give you 100 likes for this I would.