I recently made an order from Bullcity I had a few questions & they responded back same day every time. Then I made my order & there was 3 flavors I wanted to try for the first time so I only wanted the smaller bottles, but they were only available in 4oz bottle & 1 flavor was sold out altogether. So in the notes I asked if those flavors came in stock before they shipped my order if they'd be able to add them in & charge my card. Which would save me shipping on ordering them at another time. Only 3 days later & my order arrived with a note that they added ALL 3 of the flavors to my package at no charge. Oh and I asked if they sold just the lids for the glass bottles they sell and they threw a little bag full of lids in my order as well. Now that's what I call good customer service. Service like that will keep me as a customer for along time to come. And I recommend them to anyone that hasn't already tried them.....