This is the first time I've ever purchased from this vendor, but I feel compelled to share their info because I'm hearing they are considering closing their doors due to the new FDA regulations. It's sad, and it's a shame, and I'm afraid we'll be seeing more and more of these smaller shops shutting doors.
I recently pre-ordered the Merlin tank from them and received it today. When I went to build it, I see this.
Granted, I can, and did, build it with a single coil, but it's supposed to have 4 post holes to accomodate dual coils. I contacted STS by email, they have this same photo, and asked if they could help me out. With all they're going through right now, they replied quickly, stating they'd forward the photo to the supplier and they will be sending me a replacement part on Friday.
These guys have a good rep for great customer service, even with the fact they're considering closing their doors, they're willing to help their customers out. I wish I'd heard of them sooner, I know most of you have already.
Go help them out!! https://www.subtanksupply.com/
P.S. TOTALLY diggin' the Merlin tank, too.
I recently pre-ordered the Merlin tank from them and received it today. When I went to build it, I see this.
Granted, I can, and did, build it with a single coil, but it's supposed to have 4 post holes to accomodate dual coils. I contacted STS by email, they have this same photo, and asked if they could help me out. With all they're going through right now, they replied quickly, stating they'd forward the photo to the supplier and they will be sending me a replacement part on Friday.
These guys have a good rep for great customer service, even with the fact they're considering closing their doors, they're willing to help their customers out. I wish I'd heard of them sooner, I know most of you have already.
Go help them out!! https://www.subtanksupply.com/
P.S. TOTALLY diggin' the Merlin tank, too.
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