Nintendo is officially taking action in regards to the "Joy-Con Drift" issue and will be repairing any affected Joy-Cons for free, and will refund those who have already had repairs done and were charged for them.
As reported by Vice, an internal Nintendo document was discovered that stated that customers will no longer need to provide proof of purchase and the repairs should be done, regardless of warranty status.
“Customers will no longer be requested to provide proof of purchase for Joy-Con repairs,” the internal customer service details say. “Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair
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As reported by Vice, an internal Nintendo document was discovered that stated that customers will no longer need to provide proof of purchase and the repairs should be done, regardless of warranty status.
“Customers will no longer be requested to provide proof of purchase for Joy-Con repairs,” the internal customer service details say. “Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair
Continue reading…
Continue reading...