Discussion in 'DIY Reviews (flavorings / nic base / suppliers)' started by Teresa P, Jul 1, 2016.
For some reason today, every flavor is showing as out of stock at BCV for me
Have you been to their site today and viewed any of the flavors and found any in stock?
No, I haven't. Now I'm not so sure I want to!
I just went - the ones I looked at were in stock
I did just click on a couple of Capella's that were in stock. Haven't looked at anything else though.
Thanks for checking. I'm not sure what the issue is then. I've rebooted, cleared my cache, tried different browsers, etc and still everything is showing as OOS
That's just strange....
did you log into your account or browse as guest?
I tried it both ways. I can view my wish list when I'm logged in to my account. Everything in my wish list was OOS which I thought was odd so I started viewing other flavors and gave up after about 30 or 40 as they all show OOS
Try IW Shisha Strawberry, IW Lemon Cake, and FA Apricot - I checked those I think!
hmm working at this end... where are you located? could it maybe be a 'lock' they placed to begin compliance ... shouldn't effect flavors tho.. strange indeed ... I'd send a msg .. might just be a glitch on their end.. @Roundhouse
Give them a call? And try a different browser?
Think i remember seeing something like this happen once before and if recalling correctly, think that it was something glitch'd on the persons account.. once it was reset it was all good..
I will probably have to call them. I've already tried IE, Firefox, and Chrome.
Could be... I'm sure they'll take care of it if that's the case
maybe pm roundhouse with your info so he can check in case you can't contact them by phone (it is the weekend... they may not get phone calls till ...?) assuming he may log in sometime tonite or tomorrow
Everything's showing up as out of stock for me also.
Thanks for posting. At least now I know it's not just me...
I just e-mailed BCV support but I don't expect to hear from them until at least Tue.
I sent them an email also...
I just heard from BCV today (Sunday) and there going to look into it. That's what I call quality customer service. They should be at a cook out not doing business.
Damn! BCV is MVP for Service!! No Doubt.
For me it shows the "Notify Me" box but it also let me do "Add to Cart". I placed an order without any issues, it seems.
Thanks for the heads up @Teresa P
I get the same thing and on the 30th I had it for some bottles I wanted so I did the notify me and they got back shortly saying they were in stock.
I'd just hate to place an order and find out later some of the items were in fact out of stock.
Just so everyone knows I'm not bitching about it as shit happens and I''m sure it'll be fixed. No big thing.
Happy Independence Day, hope everyone is enjoying the long weekend so far! I sincerely apologize to those having trouble with the site we're trying to identify what the problem is and why only a few people are experiencing it. If you are having trouble, and haven't already done so, please email [email protected] and we'll make sure you can take advantage of the the sale once this issue is resolved.
Thanks for this one and the support replies. It says a lot that your willing to take the time on a Holiday Sunday to deal with this. Hope you enjoy the rest of the 4th.
This does work and I also noticed that if I change between sizes then it shows the item as in stock. With the exception of Flavorah, Hangsen, and Super Concentrates since they only have one size. In any case, I'll wait until the issue is resolved.
Done and thanks!
I just tried this and it works for me also, change the size and switch back it shows as in stock. I love a good workaround and an interesting glitch. Happy 4th all.
Thanks for the feedback everyone, you guys are awesome!! It appears the problem was with our "notify me" app and I believe that has now been fixed. If anyone is still having problems or runs into it again please let me know.
Excellent customer service as usual
That is happening with just about every vendor site I look at, no stock anywhere on anything vaping except higher end stuff
There is stock, Whiskey - there was a glitch for some people on the site!
Looks like it working for me now also. Thanks Roundhouse
EDIT: just placed an order and everything is working fine.
Awesome, glad to hear it's working for you and thank you @Angrygod50 !
Thanks Teresa, I loaded up on the recommended flavors from a thread I started a couple of weeks ago.
Should be ready for DIY now.....