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Whiskey

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so I made an order from these guys back the first week of December (5th)
What happens next
Once we have carefully prepared and packaged your order, it will be dispatched to the shipping address you provided using the shipping method you selected.
If you have selected Expedited Shipping with a courier or Standard Shipping, then a tracking number will be provided so you can track and monitor your package online. There may be a slight delay before the tracking number becomes active or when the courier updates.

Some good news:When the order status is updated to ”shipped out” then you will receive a bonus of 42 points from this purchase.

We’re always happy to help
Customer satisfaction is always our top priority here at GearBest.com. If you have any questions or wish to change to a different shipping method before the order has been shipped (you may have to pay a nominal fee), please contact us at our dedicated Support Center at any time. We'd love to hear from our customers and continue to improve so that we can provide an even better shopping experience. Helpful contact information about our business hours along with telephone numbers can be viewed here.

Thank you again for your business! We hope that you enjoy your high quality goods at wholesale prices from GearBest.com




Needless to say they are out of the Netherlands and promote free shipping and fail to tell you until after they take your money the method of shipping could run more than a month........


Thanks for your attention.

Please kindly note the exact delivery time depends on the shipping method you choose.

1) Expedited Shipping: Around 3-7 business days to arrive.
2) Standard Shipping: Between 7-10 business days to be delivered.
3) Flat Rate Shipping: Between 10-25 business days to ship to the destination. (free)

As you chose the free shipping,we hope that you can understand this may take longer than usual as the order is not being dispatched by an express courier service such as DHL or EMS. The [akcgas has been arrived your country, please keep patience to wait for it.

2014-12-30 07:25
The item has arrived in the country of destination
2014-12-21 14:17
The item is on transport to the country of destination
2014-12-21 09:36
The item is at the PostNL sorting center
2014-12-10 11:03
The item is pre-adviced


Needless to say they will NEVER ever get anymore business from me again**
I should have ordered from Fastech, I would have had my order by now from even them...
AND they would not have been deceitful on shipping methods.
 
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UncleRJ

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Any idea of when you will be getting it?

And what is it that you ordered?
 

Tom950

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I'm still waiting for the pre-order KF4's to ship. Friend of mine ordered a smartphone and got a used phone that has login and contact info from someone in Bulgaria. Touchscreen seems to stop working every now and then. probably since it was modded by previous customer. Shipping back to china would be 1/2 the cost of the phone. Sticking with Fastech.
 

freemind

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China post must be stupid cheap. Fast tech has sent my orders broken up and I can't see with the little value one package may have in it, that it can be SO cheap to send to the US.

I have no idea what the postal rates would be for the Netherlands.

I can tell you though, my experience with shipping from China is on par with your experience with shipping from the Netherlands. NOTHING arrives quick. Order one took 30 days.
Order two has taken 3 weeks.
Order four was sent at the same time as 3 and has not shown, a week after #3.

I am waiting on 5 too, which shipped two days ago, supposedly.
 

Zamazam

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I've ordered stuff from Germany before with free shipping and had it in my hands in 6 days, I've also ordered a mod from Italy which took three weeks to get out of the country and another two in transit before I got it, and this was with expedited shipping.

Places that fuck you with long shipping time information AFTER you purchase something is just plain deceitful. At leas with Fasttech everyone knows you will get your stuff in 15-20 days if its in stock.
 

Whiskey

Diamond Contributor
Member For 4 Years
Any idea of when you will be getting it?

And what is it that you ordered?
Hana mini and its impossible to track the use they slide bar method my slide bar has been on the same spot for 2 weeks

  • Order Submitted
  • Payment Received
  • Product Dispatch
  • Pending
  • Processing
Order No.:


Order Status:Shipped out
 

Whiskey

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Member For 4 Years
yes I used that Zam, this is what I get........

DateStatus of ShipmentCountry of Destination
30-12-2014 07:25The item has been processed in the country of destinationUNITED STATES
21-12-2014 14:17The item is on transport to the country of destination
21-12-2014 09:36The item is at the PostNL sorting center
10-12-2014 11:03The item is pre-adviced
A signature is required upon delivery of this item.
Shipment details: RS198137414NL
Registered Mail
 

Whiskey

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I guess it is now in the US at least, does NOT change my mind about future orders for this supplier. LOL
 

UncleRJ

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Nyah! Beat you to it..:p


Yep you did.

But it's all good because Miss Whiskey knows where her goodies are now:D

And the correct phrase I believe is "Neener, neener, NEENER:p
 

UncleRJ

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Damned if you aren't lucky it is still not sitting in the Netherlands!
 

Zamazam

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At least your mod didn't take a trip around Italy seeing the sites for 3 weeks before shipping out...
 

Zamazam

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Yep, a wood squonker I ordered bounced around the post offices in Italy, even got to go to Sicily before shipping out. That mod had a great vacation, hit almost all the good places to go in Italy including Venice.
 

BigNasty

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When I ordered snus the last time direct shipment from factory to hand was 14 days.
Snuff from merry ole limey land was 14-45 days if they fucking felt like it.
 

driver379

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That's really not all that bad 10 days out of the Netherlands. Nothing slows a clock down like waiting on vape mail.
 

Dissonance

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That seems to always be the issue when purchasing abroad. You never know who you're dealing with, how reputable the company is and how long you'll have to wait until your package clears customs and safely arrives at your door. I stopped purchasing my gear abroad a while back and don't deal with auction sites. Once I get a few good vendors that serve me well I stick with them. No more worries with lost packages, issues with customs, long shipping times, sending back defective goods at my expense and waiting months to get replacements etc., I recently read an article that Holland was cracking down on electronic cigarettes as well which surprised me given that it's one of the most liberal countries in the world. Sorry you had to go through the unnecessary hassle. Deal domestically as often as you can and save yourself the aggravation. Hope your product arrives safely and in good form.
 

Whiskey

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Thanks, it finally is there at my PO for pick up, but drats!! Today is sunday....LOL, And yes, I think I am done with ordering outside the country.
 

UncleRJ

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I have an Xmas gift coming from a friend in the UK.

It was shipped early December and the last time it was seen it was having a nice little vacation in Australia.
 

Tom950

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Avoid Gearbest & Dealsmachine.com. My friends broken phone was purchased from dealsmachine.com by someone in Bulgaria and returned to china for repairs. Dealsmachine claims to have not received it yet however Gearbest already got possession somehow and resold it to my friend. WTF!
 

Dissonance

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Those vendors should be put out of business pronto before they further get the opportunity to wreak havoc on the unsuspecting consumer.
 

AmandaD

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I just heard from a friend about an awful experience with Gearbest! She ordered an Istick and an aerotank, and when they arrived a month later the Istick box was opened, accessories missing, and it appeared to have been used - and the aerotank was full of burrs and blemishes, and the code showed it was counterfeit. Gearbest refused to refund or acknowledge that the aerotank was fake or the Istick was used, and shipping to return would cost almost as much as the items themselves - PLUS Gearbest would charge her a 15% restocking fee.
 

VapedCrusader

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Someone here on VU has been RAVING about Gearbest - I forget who.. but this thread makes me question where their interests lie lol.. Never will order from them - seems like you pretty much getting a used piece of equipment..
 

Dissonance

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I just heard from a friend about an awful experience with Gearbest! She ordered an Istick and an aerotank, and when they arrived a month later the Istick box was opened, accessories missing, and it appeared to have been used - and the aerotank was full of burrs and blemishes, and the code showed it was counterfeit. Gearbest refused to refund or acknowledge that the aerotank was fake or the Istick was used, and shipping to return would cost almost as much as the items themselves - PLUS Gearbest would charge her a 15% restocking fee.

Sorry to hear that about your friend. I know for me personally I would have been very upset to get an order where the product was opened, scratched, used and tampered with and for the vendor to deny the claim, essentially calling you a liar. Now I realize that there are vapors out there that are not honest and will do anything to get a freebie but most of us value and respect good vendors that work hard on our behalf. Gear beast sounds more like a "greed beast" where they only want your credit card numbers and after the transaction you're left to tread water. Which is why I only use select vendors and always buy local. And a restocking fee to add fuel to the fire?:mad:
 

Woody213

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I have shit from focalecig apparently from Netherlands. Sat in house for only a few days but now that its been shipped I can't actually figure out where it is. One tracking site says shipped. That's it. The other is confusing that one of the tabs says the track number doesn't exist and the other says it's in transit. No specific info just in transit.
 

Focalecig

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Hello @Woody213,
Would you like to send me your tracking number by PM so that i could have a look for you?
Doris
 

Whiskey

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I have shit from focalecig apparently from Netherlands. Sat in house for only a few days but now that its been shipped I can't actually figure out where it is. One tracking site says shipped. That's it. The other is confusing that one of the tabs says the track number doesn't exist and the other says it's in transit. No specific info just in transit.
No way on earth I was able to track the order, even a tracking number was not able to tell me where it was as it traveled, the system they use for tracking is ancient and gives no specifics other than a bar from start , in transit delivered, its all bullshit
 

VapedCrusader

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No way on earth I was able to track the order, even a tracking number was not able to tell me where it was as it traveled, the system they use for tracking is ancient and gives no specifics other than a bar from start , in transit delivered, its all bullshit

What's the update on your order Whiskey? did you receive it and was it actually in tact lol?
 

Whiskey

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I was lucky this time, I was so scared I was going to get a used unit, I did however get an unused BUT I was thinking it was authentic, and it ended up being a clone and like my first post, took well over 5 weeks to get the order. I stand by the fact I will never order from them again.
 

VapedCrusader

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I was lucky this time, I was so scared I was going to get a used unit, I did however get an unused BUT I was thinking it was authentic, and it ended up being a clone and like my first post, took well over 5 weeks to get the order. I stand by the fact I will never order from them again.

Glad you lucked out!!

Not a good reputation to already have for a company.. I don't see them being very popular lol.. That story of someone ordering a tablet and then realizing that all the person's pictures were still on the device is just insane to me.. I would have lost my mind if that happened to me :eek:
 

Whiskey

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I was stunned to hear that story too, It was on its way to me when that came out, I was like....OMG:eek:
 

Spike64

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You mean its reasonable for a vendor to sit on an instock paid order for 10 days?
Ok LOL, but for me that is not :)
Hell no...thats ridiculous....hey, I just cancelled an order because a US vendor had my order for an "in stock" item sitting in "Awaiting Fulfillment" for 4 days...that might be fine for some people, but not me...in fact, when a vendor doesnt ship a paid order out in a day or 2 , to me, it means either they have no sense of urgency in getting paid orders out or that they dont really have the item in stock...either way, I never order from them again and move on to some of the many other vendor choices that are out there...
 
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Hobby Kid

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Hell no...thats ridiculous....hey, I just cancelled an order because a US vendor had my order for an "in stock" item sitting in "Awaiting Fulfillment" for 4 days...that might be fine for some people, but not me...in fact, when a vendor doesnt ship a paid order out in a day or 2 , to me, it means either they have no sense of urgency in getting paid orders out or that they dont really have the item in stock...either way, I never order from them again and move on to some of the many other vendor choices that are out there...
It's the same way with ebay mate. I've encountered too many sellers making a big deal how they always post 1st class but they don't post it for days. They might as well post immediately 2nd class and save some money.
 

5150sick

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It's on it's way to you, departed Opa Locka FL on the 31st. https://tools.usps.com/go/TrackConf...llpage&tLc=1&text28777=&tLabels=RS198137414NL

By international postal agreements, the tracking info is provided to other foreign post offices (US included) as soon as it is accepted into the system.

Opa Locka FL is a hell hole.
Packages that I order that hit that place will sit there for 5 or 6 days before moving.
I live in Central Florida.
I have ordered from the same company and sometimes the package goes through Opa Locka FL and sometimes it doesn't.
When it doesn't the package is at my house in 3 days.
When it hits Opa Locka FL the package won't show up for a week to 10 days.
 

cherrycakes

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There's a town in new jersey I forget which where my packages go to a sort of Bermuda triangle
 

Spike64

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I have package coming that stopped for a couple of days in Chicago and is now headed to Minnesota...trouble is that I live in Michigan...WTF is wrong with the USPS?
 

JColt

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I ordered a ZNA 30 Style and a Smowell DPV-50 from Gearbest on the 16th and I just seen it hit San Fransisco today. 8 days. Now let's see if It takes less time from there to Ohio. On the other hand all I get from focalcig is Origin Post is Preparing Shipment and that's been since the 12th!
 

JColt

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Just checked again and left San Francisco. Mean while my focalcig order is still "in transit" Gearbest took 8 days before it shipped in stock items, focalcig took 2 days. Ordered from FC 6 days before GB.
 

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