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Bought a dovpo mvv , still no ship info...

crazy nick

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So I bought a dovpo mvv on the 30th of dec from eightvape and still no word on shipping. I understand it was just New Years , but i sent an email asking about my order and still no reply. How long should i wait before i make a big deal out of it? All the reviews i read say they are reliable and fast at shipping , but i heard nothing that it even went out yet. Any help or feedback would be appreciated.
 

jwill

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You can call last Monday and Tuesday holidays. So you are now 3 business days in. Have you tried calling them? Numbers on their website.
 

JuicyLucy

My name is Lucy and I am a squonkaholic
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I'm guessing they are totally behind - have seen some grousing about no notice of shipment from this company in the threads this week
 

crazy nick

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You can call last Monday and Tuesday holidays. So you are now 3 business days in. Have you tried calling them? Numbers on their website.
I tried , my cell plan wont allow international calls . I tried to make a claim email, that didnt work so idk , if i dont hear anything on monday i ll buy a phone card to call i guess
 

jwill

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For Immediate assistance, please call us by phone at - 702-551-9567

Thats a Las Vegas Number.
 

BobsHere

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Right there with ya. Placed an order on New Years day. No ship yet. Everytime I've ordered before they ship next day, so I chalk it up to busy and Holiday. Try not to sweat it and I'll do the same.
 

Jinx'd

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just wait it out, you will get it. they were late with my order also. time of year thing.
 

MrMeowgi

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Had the same thing happen with element vape last week. No shipping email but I looked at my order in the website and found tracking. Actually got here a day earlier than expected
 

SteveS45

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I placed an Order on Amazon Dec 30th and it was only coming from Staten Island which arrived yesterday.
 

gsmit1

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I just sent 2avape a message because my order has been "processing" for six days too.

The best is Jmodz though. I'm now in my fifth week waiting for any word on a custom series box I ordered. I figure he got swamped for the holidays, but it would be nice to see an email saying that.
 

Jinx'd

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I just sent 2avape a message because my order has been "processing" for six days too.

.

my fasttech order was "processing" for well over, hell, I don't ever remember now, 2-3 weeks. just got tracking notice that it is now in town, somewhere.
 

SteveS45

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Stuck in traffic on the BQE.

It came by that UPS Smart ship which is where it stops in Queens and then goes past me to Suffolk County to come back and transferred to USPS to get delivered to me. Really fucking smart huh?
 

gsmit1

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It came by that UPS Smart ship which is where it stops in Queens and then goes past me to Suffolk County to come back and transferred to USPS to get delivered to me. Really fucking smart huh?
I assume you're in Nassau :D

Yeah, that's tremendously efficient lol. Maybe next time you can camp out on the eastbound LIE and commandeer the vehicle as it goes by :) Shouldn't be too tough. You can walk faster than traffic will be moving unless it's 3am.
 

Jinx'd

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my scale, amazon, took a week and a half. the freak'n warehouse is about 8 miles from me.
 

SteveS45

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I assume you're in Nassau :D
Yeah, that's tremendously efficient lol. Maybe next time you can camp out on the eastbound LIE and commandeer the vehicle as it goes by :)

Actually, I can just sit at the end of the block since the UPS Trucks drive right passed me to go to the Post Office. :xD:
 

IcepickMaker84

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Ordered a mod on 12/27 from EightVape and it showed 12/2, the juice I ordered (also from EightVape) on 12/28 arrived on 12/31. Typically they’re pretty good about shipping next day but they were clearly trying to move as much inventory as possible while still allowing their staff several days off for the holiday season, part of me understands but then I remember the 12yrs I spent in sales.


Sent from my iPhone using Tapatalk
 

gsmit1

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Ordered a mod on 12/27 from EightVape and it showed 12/2, the juice I ordered (also from EightVape) on 12/28 arrived on 12/31. Typically they’re pretty good about shipping next day but they were clearly trying to move as much inventory as possible while still allowing their staff several days off for the holiday season, part of me understands but then I remember the 12yrs I spent in sales.
The only thing that really gnaws at me in these situations is the lack of communication. Whatever the situation, it's just good form to let your customers know.

Efun actually did that for their U.S. warehouse. They had a big red banner nobody could miss saying that they needed to run a year end inventory and there would be a delay in shipments. I respect that. Ok, now I know, even before I order. Nobody LIKES to wait, but it's far easier to do so when the outfit is upfront with you.
 

fidola13

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my fasttech order was "processing" for well over, hell, I don't ever remember now, 2-3 weeks. just got tracking notice that it is now in town, somewhere.

I just expect to wait when ordering from FT. Often nothing will happen on tracking then I’ll get an email saying it’s out for delivery lol!
 

SteveS45

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On Monday a package left the UK on it's way to me and yesterday it hit the NYISC and no updates since. Now I am saying WTF?
 

crazy nick

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On Monday a package left the UK on it's way to me and yesterday it hit the NYISC and no updates since. Now I am saying WTF?
Ah man , that would drive me insane. That is your state , correct? I mean atleast its close. Stay positive Steve
 

SteveS45

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Ah man , that would drive me insane. That is your state , correct? I mean atleast its close. Stay positive Steve

Yeah, that is the problem because it went to the NYISC and no updates since so I have a feeling it will go to the Chicago ISC before it returns to New York~! I hope it doesn't go to freaking the Brooklyn USPS depot because that can disappear for weeks. Gotta love the USPS Tracking because it either updates faster than I track or doesn't update until after it is delivered.
 

SteveS45

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Thanks, I thought my order was visiting Beijing.

You never know if USPS has it~! I once had a package from China come into Kennedy Airport 12 miles or so away and it took a scenic tour around New York State then to Massachusetts and along the coast of Connecticut before it ever got back to my area~! Two day to cross the Atlantic and then a week while it rode around New York and the surrounding states.
 

ajvapes

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You never know if USPS has it~! I once had a package from China come into Kennedy Airport 12 miles or so away and it took a scenic tour around New York State then to Massachusetts and along the coast of Connecticut before it ever got back to my area~! Two day to cross the Atlantic and then a week while it rode around New York and the surrounding states.
I had 6 replacement tanks for my Intake spend 5 days in Beijing, then 2 days at JFK then 2 more in Wallingford CT ( about 15 miles away) before showing up...
 

SteveS45

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I had 6 replacement tanks for my Intake spend 5 days in Beijing,

Many of the China vendors use a 3rd party shipper which they wait until they get enough to fill a container so that is one reason why things sit in China. I once had a Warranty replacement from Movkin get sent by DHL and it made it to me in less than 3 days. When I went to check the tracking it said out for delivery! I was like WTF? Are you kidding me? Shenzhen China to my door in New York in less than 3 days?
 

SteveS45

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2 Days later still says the same thing.............

d447d78c-d354-4e10-bf32-69b68cd80663.png
 

ajvapes

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Many of the China vendors use a 3rd party shipper which they wait until they get enough to fill a container so that is one reason why things sit in China. I once had a Warranty replacement from Movkin get sent by DHL and it made it to me in less than 3 days. When I went to check the tracking it said out for delivery! I was like WTF? Are you kidding me? Shenzhen China to my door in New York in less than 3 days?
I get that and expect it from China, but it's the domestic shipments that are worse... Ordered a decent size order from BCF, as usual they had it packed and shipped the next morning. Left Durham NC and headed north and ended up in Kansas City, back to kentucky, followed by a few stops in CT...I emailed the USPS and offered to send them a road map... :xD:
 

ajvapes

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2 Days later still says the same thing.............

d447d78c-d354-4e10-bf32-69b68cd80663.png
Tracking History
December 12, 2018, 3:43 pm
Delivered, In/At Mailbox
WATERBURY, CT 06705
Your item was delivered in or at the mailbox at 3:43 pm on December 12, 2018 in WATERBURY, CT 06705.
December 12, 2018, 8:12 am
Out for Delivery
WATERBURY, CT 06705
December 12, 2018, 8:02 am
Sorting Complete
WATERBURY, CT 06705
December 12, 2018, 4:56 am
Arrived at Unit
WATERBURY, CT 06703
December 11, 2018, 1:37 pm
Departed USPS Regional Destination Facility
SPRINGFIELD MA NETWORK DISTRIBUTION CENTER
December 11, 2018, 1:24 pm
Arrived at USPS Regional Destination Facility
SPRINGFIELD MA NETWORK DISTRIBUTION CENTER
December 11, 2018
In Transit to Next Facility
December 10, 2018, 12:01 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
December 8, 2018, 6:30 pm
Processed Through Facility
ISC NEW YORK NY(USPS)

Origin Post is Preparing Shipment
December 5, 2018, 2:43 pm
Processed Through Facility
BEIJING EMS, CHINA

Origin Post is Preparing Shipment
December 4, 2018, 4:55 pm
Processed Through Facility
BEIJING EMS, CHINA
December 3, 2018, 3:58 pm
Acceptance
CHINA

Ordered Nov. 26
 

gsmit1

Platinum Contributor
Member For 4 Years
I don't remember which it was now, but I had a package sit in Pennsylvania for 2 days and the next thing I heard it was on the porch.

I also had one that said for 3 days that the scheduled delivery was on Friday with no other updates and then Saturday afternoon finally changed to the following Monday.
 

SteveS45

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Well I went to try tracking it this afternoon and the USPS site was down. So how long do you think for them to move it 10 miles?

751b0382-4a4d-4fcb-9670-5a41ba87db58.png
 

SteveS45

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Yes, I know it is back up that is how I got the updated info just before but thanks for looking out for me~! :vino:
 

SteveS45

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On phone to Eight Vape ...#45 in queue.....think they got a problem...

I have had that happen with other companies and nothing better than speaker phone for the hold time. If you want to be a real PITA when they do come on the line say can you hold for second? LMFAO
 

ajvapes

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Did that to Microsoft, they hung up...this is the first time I have ordered from them...may be the last.
 

SteveS45

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Did that to Microsoft, they hung up...this is the first time I have ordered from them...may be the last.

I had a problem with my Back Up Camera and was on hold for a long time and when they answered I was actually taking a leak. Pinched it off for a second and then hit mute~! LOL.......... They held patiently and when I apologized for the wait he told me he apologized because he knew I waited a while and explained what the wait was. In the end they warrantied a device that was out of warranty. Moral of the story you catch more flies with honey than vinegar.
 

ajvapes

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I had a problem with my Back Up Camera and was on hold for a long time and when they answered I was actually taking a leak. Pinched it off for a second and then hit mute~! LOL.......... They held patiently and when I apologized for the wait he told me he apologized because he knew I waited a while and explained what the wait was. In the end they warrantied a device that was out of warranty. Moral of the story you catch more flies with honey than vinegar.
down to 33.....I figure it will be 75 minutes....
 

ajvapes

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Yup....I had enough...limited patience, plus the longer I wait for something the less I need it. If it does not ship by tomorrow i will cancel the order.
 

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