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Smok G-Priv 2 Luxe screen issues

Hi over the weekend I bought a Smok G-Priv 2 lux. When I first bought it and turned it on it work great I proceeded to change the batteries to a new pair and that's when I noticed my screen looked weird. The screen looked choppy and pixelated. Like the software has a problem hard to explain. I'll upload a picture. I took the batteries out and put them back in about 6 plus times and then it worked just fine. It happens again after I power it off and power it back on. Any ideas what it could be? Other issues is it the screen turning on but nothing shows up but a black screen.

Any help is greatly appreciated.
 

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