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VaporDNA's Bait & Switch

skt239

skt239

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@VaporDNA had a sale this weekend, innokin TC 100's for around $13 shipped. I've always been curious about the Atheon chip so I ordered one. Well, I just got an email saying they were actually out of stock and they could send me a random colored cool fire 4 plus as a replacement. Absolutely horrible response to their incompetence. They need to take a page from The Yeti Vapes playbook on how to handle these situations. Needless to say, I'm done with VaporDNA.

See email below

IMG_8443.jpg
 
Deucesjack

Deucesjack

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That is total bulldhit! Get your money back. The mod they're offering you doesn't even do tc. Fuck that!

Sent from my SAMSUNG-SM-G900A using Tapatalk
 
Breazy_Com

Breazy_Com

Excellence In Service
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At least they responded to you and offered two options. Sometimes stuff happens. It's how they respond or if they respond that counts. We had some technology meltdowns during the holiday rush. Wasn't fun to deal with on our end but we did. Hope you get it sorted out !
 
Deucesjack

Deucesjack

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Hey I'm all for cutting a company a break if they fuck up. This solution is not even close to what people ordered. It's less wattage and no tc. Just offer people their money back if you're going to do that.

Sent from my SAMSUNG-SM-G900A using Tapatalk
 
Discobob

Discobob

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While annoying I took the smaller mod and moved on, it was 8 bucks. Should they have sent an email saying we're out and when we got more we will send you one, absolutely, but I bet this was an overstock item and getting more would be out of the question. They did give us 2 options not just the express kit.

After just getting out of the hospital, just getting done with Christmas, looking for another job soon, etc, I just don't need the headache of fighting and arguing them over 13 bucks.

My opinion here guys, not saying we should all just get over it I'm just saying I'm over it and moving on:)

Have a safe New Years everyone!!!!!
 
Last edited:
skt239

skt239

VU Donator
Platinum Contributor
Member For 4 Years
Deucesjack said:
That is total bulldhit! Get your money back. The mod they're offering you doesn't even do tc. Fuck that!

Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...

Normally I would get my money back and let it go. However rather than do that, I'm going to accept the shit replacement and air my grievances here in this thread. The only reason why I'm taking their offer is so I can PiF the mod to a friend who will use it.

@Breazy_Com - I don't give them any points for responding to me, that's a must. I also don't give them any points for the solution. As Jack said, it's a completely inferior mod that does not even do TC. During black Friday, they also had a deal on the IPV D3 for something like $17. I tried for an entire day to place an order and it simply would not go through. Eventually I got it to go through then immediately got an out of stock message.
 
skt239

skt239

VU Donator
Platinum Contributor
Member For 4 Years
Discobob said:
While annoying I took the smaller mod and moved on. While annoying it was 8 bucks. Should they have sent an email saying we're out and when we got more we will send you one, absolutely, but I bet this was an overstock item and getting more would be out of the question. They did give us 2 options not just the express kit.

After just getting out of the hospital, just getting done with Christmas, looking for another job soon, etc, I just don't need the headache of fighting and arguing them over 13 bucks.

My opinion here guys, not saying we should all just get over it I'm just saying I'm over it and moving on:)

Have a safe New Years everyone!!!!!
Click to expand...



Glad you are out of the hospital and doing ok :)
 
Zamazam

Zamazam

Evil Vulcan's do it with Logic
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Ditto. Ordered the Innokin Cool fire IV TC and got the same email. Got a refund.
 
MrScaryZ

MrScaryZ

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now you guys have me scared since I just ordered that Troll RDTA from them if they offer me a fucking aspire Cleito Im going to lose it
 
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