Hi everyone I had a package get stuck at customs I kept tracking it through CigABuy's(China) site with my tracking number in their EMS I think that is their postal system? I emailed CigABuy because it disappeared, they said that some packages the tracking numbers get changed by USPS(idk if this is true?) So I went looking for it in USPS because it wasn't anywhere to be found and what I did was actually put my tracking number into USPS and tell them I wanted email reports on my packages whereabouts - not even 30 minutes later I got a email stating that my package was there. I don't know for sure if it was sitting there(or for how long?) but I have been getting emails daily now since I signed up for USPS instead of EMS. EMS said it was still there in China and hadn't left for San Francisco yet.
It was simple to do and I got a response back immediately which means I think it was sitting there. I don't know what customs does but if you order over seas try it on your next package?
It was simple to do and I got a response back immediately which means I think it was sitting there. I don't know what customs does but if you order over seas try it on your next package?