I rarely post bad reviews but this one I have to. I have spent a lot of money with vaporbeast over last 2 years.
I bought 2 Innokin Axiom tanks. It says it comes with rba and didn't. I wanted either rba or return. I will not use them again. I should not have to pay for their mistake. Had they issued me a paid return label or sent me 2 rba's I would have been fine with it. I lost power during first chat and had to log back in. Chris is original person I talked to and picked up after I logged back in.
Here is chat
Support Agent
PhillyWelcome back! How may I help you?
You have been transferred to: Chris.
ChrisHello this is Chris, How can I help you again Joe?
Joe CoulterI was in a chat and pc lost power. I ordered 1 stainless and 1 black axiom tank. I was told that rba was not included even though it says it is in description.
Hi Chris
ChrisHow can I help you again?
Joe CoulterI would like to return these
Chrisgive me just a moment please.
Joe CoulterOK
ChrisAre the packages still sealed on the axiom tanks?
Joe CoulterNo I opened to view product
ChrisHave either of these tanks ever been used?
Joe Coulterno, I just got home and opened.
ChrisALright, I spoke to our defective & returns team, we can take these back and issue a store credit or refund. However, due to the nature of the issue we are unable to pay for shipping.
Joe CoulterWell then I am out around $16 in shipping. This is not right considering it states the rba is included.
BEASTLY BECAUSE
Innokin’s Axiom Tank not only allows you build custom coils with included RBA deck but you can also utilize prebuilt coils! Build for at home use or pop in a prebuilt for on the go convenience!
ChrisThat looks like a spelling error, as the beastly was copied from out axiom regular size.
our*
Shipping on those tanks should only cost around 5$ or less
Joe CoulterI have spent a lot of money here. I will find a couple rba's some where and be done with it. You should probably change the discription because it is very misleading Read
ChrisMy apologies, I will make sure the description is changed immediatley
I bought 2 Innokin Axiom tanks. It says it comes with rba and didn't. I wanted either rba or return. I will not use them again. I should not have to pay for their mistake. Had they issued me a paid return label or sent me 2 rba's I would have been fine with it. I lost power during first chat and had to log back in. Chris is original person I talked to and picked up after I logged back in.
Here is chat
Support Agent
PhillyWelcome back! How may I help you?
You have been transferred to: Chris.
ChrisHello this is Chris, How can I help you again Joe?
Joe CoulterI was in a chat and pc lost power. I ordered 1 stainless and 1 black axiom tank. I was told that rba was not included even though it says it is in description.
Hi Chris
ChrisHow can I help you again?
Joe CoulterI would like to return these
Chrisgive me just a moment please.
Joe CoulterOK
ChrisAre the packages still sealed on the axiom tanks?
Joe CoulterNo I opened to view product
ChrisHave either of these tanks ever been used?
Joe Coulterno, I just got home and opened.
ChrisALright, I spoke to our defective & returns team, we can take these back and issue a store credit or refund. However, due to the nature of the issue we are unable to pay for shipping.
Joe CoulterWell then I am out around $16 in shipping. This is not right considering it states the rba is included.
BEASTLY BECAUSE
Innokin’s Axiom Tank not only allows you build custom coils with included RBA deck but you can also utilize prebuilt coils! Build for at home use or pop in a prebuilt for on the go convenience!
ChrisThat looks like a spelling error, as the beastly was copied from out axiom regular size.
our*
Shipping on those tanks should only cost around 5$ or less
Joe CoulterI have spent a lot of money here. I will find a couple rba's some where and be done with it. You should probably change the discription because it is very misleading Read
ChrisMy apologies, I will make sure the description is changed immediatley
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