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Fasttech

SailCat

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Member For 5 Years
Yeah, PayPal is convenient ... almost too much so for me at times. It's so easy! :D

BTW, it's not the US vendors which restrict PayPal purchases. it's PayPal that made that decision. They just have not yet seen the light. One day they'll come around but it's gonna be a while as they err 'way over on the side of caution. They're extremely conservative, as are most financial institutions. Why they allow vape-related product purchases with foreign vendors has never been explained to my limited ability to comprehend it.
 

drackeo

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I seem to have pretty good luck with Fasttech. My last order was placed on the Nov. 1, shipped on the fourth, and now shows in Chicago on the ninth. They usually only keep it a couple of days, so I should have it by the weekend.

As said, items that don't show in stock or ships next day may delay your order for quite a while. So far for me the delay that my item stays in China is less than a week.

3fvape always ships in about 3 days, with the same shipping experiences. They've done a real good job so far in terms of quality of product and shipping times.

Stay away from pre-orders no matter who the company might be in whatever country. Also, I always use PP when ordering from overseas. I wish American vendors could use this payment option as I would rather deal with them, but security and convenience are the issues with other means of payment. Damn them paypal rules!


Yah i know my package started shipping the day i ordered it and i was like SWEET. But here i am 20+ days later with nada :/

I did get a prorder of the Evic VTC Mini from Efun.top, but it was the us website so it will be shipping from the states. I dont think that will take 20days thos lol. I ALWAYS use paypal no matter what when i order online from anything but Amazon lol
 

BadLuckAndTrouble

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Ordered some odds and ends yesterday to try out FT. We'll see when they get here.

3306101-2.jpg1444508-4.jpg1948900-1.jpg
 

drackeo

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UPDATE: My package FINALLY hit the US. FINALLY! Now time to sit around and wait for it to clear customs in Cali ;/ Funny how as soon as i start asking Fasttech about it my package shows up..... -_-
 

scalewiz

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UPDATE: My package FINALLY hit the US. FINALLY! Now time to sit around and wait for it to clear customs in Cali ;/ Funny how as soon as i start asking Fasttech about it my package shows up..... -_-

Maybe someone at Fasttech DID hear you. Made a trip to Xiamen EMS and said 让你的屁股在齿轮!我的订单是备份!
 

drackeo

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Maybe someone at Fasttech DID hear you. Made a trip to Xiamen EMS and said 让你的屁股在齿轮!我的订单是备份!

OMG ILY <3 no but literally i placed a ticket in like 2 days ago and they said well look into it and then poof it suddenly appeared lool. So literally 让你的屁股在齿轮!我的订单是备份!
 

drackeo

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Arriving Thursday BTW lol
 

SailCat

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Member For 5 Years
I've been impressed with the degree to which they've stepped up their customer service over the past year.
 

Joshua Iles

Gold Contributor
Member For 4 Years
Member For 3 Years
I had a battery case that arrived broken, they sent me another one the next order I made. That one was broken too tho, it was less than $1 so I just let it go, but knowing that they did try to fix it was a good thing.
 

Huckleberried

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Ok, update. Order that I placed on the 7th shipped today. To be continued...

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wally

Gold Contributor
Member For 4 Years
ECF Refugee
A friend of mine ordered a I stick, melo2 and coils he got them in 11 days. I figured he would of had a longer wait figuring there was a battery involved.
 

wally

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I have noticed that it seems with some of these companies your first order is always the fastest order. If I ever need something fast I will go to another company.
 

scalewiz

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OK, I decided to be the guinea pig. If I don't get it until Christmas then at least I'll get a present that I picked out.

Some items show as long as 7 days..........let's see.

My last order was placed on the first, and is scheduled for delivery tomorrow, the 12th. Still not bad. But on that order everything was in stock.
 

44Shooter

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i usually get me fasttech orders in about 14 days give or take. I just got one that took over 5 weeks. happens sometimes but not often. I only order whats in stock.
 

drackeo

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Ive never waited anywhere near this long for a fasttech order. Its always been like maybe like 7 or 8 business days. The weird thing was that my things were instock and ready to ship.
 

Huckleberried

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Final update. Ordered on the 7th, shipped on the 11th, arrived today. Everything.
 

scalewiz

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Hold on folks! They got somethin' goin' on over there! All my items show 'ready to ship' but they've been 3 days now packaging it. They ought to have that sucker wrapped real good by now. Should be no chance of my silicone sex toys getting broken! Probably gonna have to give USPS my praise on this order.
 

Time

Platinum Contributor
Member For 4 Years
I ordered on the 11th. Shipped the 12th. It looks like I'll get it monday or tues.
 

jensy

Silver Contributor
Member For 4 Years
I have never had a problem with fasttech until recently. I put orders in and all the items say in stock. Meanwhile 3 days later it has not been shipped so I go look and there are different items on my invoices that say will be in stock on such'n such date.Then that date has come along and still nothing and it says restocking with no date. WTH so now their in stock items really arn't in stock?
 

OneBadWolf

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Fasttech has delivered 3 counterfeit products in a row to me. One being a replacement for the first, which they admitted was fake. It has been 12 days, and they won't even respond to my service ticket.
 

SailCat

Silver Contributor
Member For 5 Years
OK, Wolfie ... you had a problem. You keep making the same post repeatedly in different threads.

Golly, could any of us help you with this butthurt? I have a method for talking to FT support that's highly effective and I would gladly share if that would help to ease the pain you're obviously feeling. Are you reaching out for help or is the repetitive posting sufficiently cathartic?

OK, here's a start. I don't think you meant too use the word, Insictus.
Invitus means unwilling
Invictus means unconquerable or undefeated
Insictus is nonsense without meaning.
 

OneBadWolf

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OK, Wolfie ... you had a problem. You keep making the same post repeatedly in different threads.
Golly, could any of us help you with this butthurt? I have a method for talking to FT support that's highly effective and I would gladly share if that would help to ease the pain you're obviously feeling. Are you reaching out for help or is the repetitive posting sufficiently cathartic?

Well I did PM you a few days ago.,before I posted. I guess you didn't see it. If butthurt means that I got ripped off, and consider it good manners to warn others about it, guilty. If somebody else had done the same, I wouldn't have had the issue arise, because I would have avoided purchasing the product there.
 

SailCat

Silver Contributor
Member For 5 Years
Just checked ... no PM. Too bad, too, since we've talked before I just grabbed this opportunity to kid you a little. 'Hope it was received in the spirit in which it was meant. I believed in your case, it would be. Besides, you bumped a six-month-old thread to post it this time; how could I resist? :)

Would you reveal what the item is or would you prefer to talk via PM? Or not at all after I kidded you?


:mooncat:
 

OneBadWolf

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lol I just checked, and you are perfectly correct, I PMd Nitrobox, as he is the fellow that is the keeper of the "official" Fasttech thread. My mistake, appoligies.

Thoe whole sordid saga cam be found here.
 

OneBadWolf

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Update.

From Roadster, the purported owner of Fasttech:

OneBadwolf, I quickly looked in to the other issues you mentioned, specifically the return policy and stock in/out issues.

I hope this is the case you were referring to, but the return policy issue dubbed "return denied" was due to a bad staff, who incidentally got fired before that complaint was posted in the forums. The staff simply was not following our guidelines and stated policies. She was just putting out random responses. The CS team has taken steps to prevent this in the future, but ultimately the people on our end need to be better.



Again, thank you for your response. Noel also used the word random to describe the CS response. However, I was told twice in a row by two different CS staff, on two different products


OneBadwolf: I totally overlooked that you were the OP of the recent "return denied" issue.

Yes there were two persons involved. The first person was the one who has since left us, that I mentioned about. The second staff, after picking up that support ticket, "only read" the last few responses in the thread, and quickly came to the assumption that the previous person was correct.

These are totally bizarre problem relating to people's way of work. They need to be and will be addressed.




Explanation works. Except for the fact that they were two seperate tickets. The second CS rep was never involved with the fisrt ticket. I just checked.



From Jenny Customer Service. ( I guess Roadster didn't want to chat anymore)



Hello, OneBadwolf. I just checked your tickets Q022***CLK and Q051***NCL, I confirm that the CS staff of the second ticket was never involved in the first ticket. Actually, the second staff should check the first ticket, so she wouldn't make mistakes in her first reply.

I told the CS team to check related tickets for the same/similar issue so they may know more details about the problems and save customers' time to explain it again. Thus they can provide a proper solution sooner. In addition, I was involved in your first ticket and I was promised that the replacement will be authentic, but it is not. I apologize about my mistakes.




Thank you for the honest response Jenny. Just to be clear, they were two seperate orders.



Hello, OneBadwolf. Yes, I realized that the two tickets are for two different orders. But they have the same problems. We apologize again about this.

Thank you.


Thread can be read in its entirety https://www.fasttech.com/forums/vapers/t/2150813/account-security-enhancements-got-edited/3

End result? Fasttech still has yet to fix the situation. I agreed to a $2 credit for $40 of useless fake shit, from 3 items in 2 seperate orders going back to Feb,and they still haven't even bothered to follow through on it.
 
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Rin Vapes

Silver Contributor
Member For 4 Years
Member For 3 Years
I'm in Ohio. Quickest I've ever received something was maybe 2 weeks. Average is 3-4 weeks. Longest I've waited was over 2 months and it had something w/ a battery in it.
 

skiball

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I'm in Ohio. Quickest I've ever received something was maybe 2 weeks. Average is 3-4 weeks. Longest I've waited was over 2 months and it had something w/ a battery in it.
Over 2 months wow you are one very patient person.

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I have placed an order on June 2. Today is July 4th and nothing. No tracking number either. This is my first experience with this FastTech.

Sent from my 0PJA2 using Tapatalk
 

Tom950

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What does your order status say on your account?
 

Huckleberried

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I have placed an order on June 2. Today is July 4th and nothing. No tracking number either. This is my first experience with this FastTech.

Sent from my 0PJA2 using Tapatalk
What does your order status say on your account?
Exactly what he said. Go to your account order info on their website and you should see all the information necessary. It confused me, too, when I first ordered from them. I've found that most of the places in China show tracking the same way.
 
Here's the screenshot. Sorry, it says June 6.

b80b52dc8328c64b684fb4b9e92e03bb.jpg


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Tom950

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What does it say on the bottom? any ETA or restocking msg?
 

Huckleberried

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It would also depend on whether or not the item was "in stock" when you placed the order. Sometimes and item says "ships in 5 day", or something along those lines. Even then, that time frame can change. I've received items from FT in 3 weeks, up to 6 weeks. One thing I've learned about them , in time, when you order from them, don't be in a hurry. If you are, order stateside.
 

skiball

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Here's the screenshot. Sorry, it says June 6.

b80b52dc8328c64b684fb4b9e92e03bb.jpg


Sent from my 0PJA2 using Tapatalk
Fasttech is a very misleading name in no way are they fast. A more accurate name would be dependabletech. I've placed 8 orders with them over the last yr and have eventually received everything i ordered. But in no way would i call it fast. My last order i placed is a good example placed my order on memorial day 2 items were changed to restocking status. So my order was split into 3 different shipments and i just received my last item sat. Oh and on a side note got my first doa item and sent them a pic. Two days later they were packaging a replacement and didn't even have to mail in the broken item.

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